Quick answers
Frequently Asked Questions
Clear answers about product options, shipping, payment and support before checkout.01What should I check before placing an order?
Confirm that you are 18 or older, choose the correct product option and quantity, and check your delivery address before continuing to checkout.
02How do shipping and multi-item savings work?
One item has AU$15 shipping. Orders with 2 or more items receive free tracked delivery; 3 / 5 / 10 quantity discounts update automatically.
03When will I receive tracking?
Tracking is sent after the parcel has been packed and dispatched from Sydney.
04Which payment methods are available?
The final available payment methods will be shown clearly at checkout before launch.
05How can I get help before or after ordering?
Use the contact page. WhatsApp and email details will be added before launch.
Need help?
Contact support
Questions before ordering?
Our support contact will be added here before the store launches.
